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Post Closer in Chantilly, VA at Prosperity Home Mortgage, LLC

Date Posted: 10/13/2018

Job Snapshot

Job Description

Under the direct supervision of the Sr. Team Lead, processes documentation needed after real estate settlements have been completed.  Regular, predictable and dependable attendance is essential to satisfactory performance of this job.

Essential Functions

  • Analyzes and resolves all loan-level Post-Closing (PC) issues for an assigned account base of loans
  • Reconciles expected loan cost to actual loan cost asserted through the investor’s Purchase Advice
  • Responsible for timely and accurate data-entry of individual conditions into SharePoint within 24 to 48 hours of investor notification
  • Consults and communicates with all PHM departmental staff to expedite the investor purchase process
  • Escalates and communicates unresolved investor conditions to the PC Manager
  • Supports Service Level Agreement timelines from shipping to investor purchase through daily review of reporting, Encompass and SharePoint
  • Represents PHM with internal/external clients on loan-level issues
  • Maintains and distributes weekly status updates on open investor conditions
  • Facilitates condition fulfillment through document exchange on investor proprietary websites
  • Assists other team members as directed by the PC Manager
  • Other duties as assigned

Job Requirements

Job Requirements:


  • High school diploma or equivalent
  • Analytical, organized and coachable
  • Highly communicative. Must be effective on the telephone and in writing
  • Aptitude and comfort working with uncertainty and implementing change in a high pressure, time-constrained environment
  • Technological adaptability - Ellie Mae Encompass LOS experience is preferred
  • Previous mortgage experience in any one or combination of:
    • Processing
    • Underwriting
    • Closing
    • Post-Closing